Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Contact Us for Inquiries and Support
We are here to assist you with any questions or concerns you may have. Our dedicated team is committed to providing you with the best service possible. Feel free to reach out to us via the contact form below, and we will respond promptly to your inquiries. Your satisfaction is our priority, and we look forward to hearing from you!
Key Highlights of Our Contact Services
- Responsive customer support available 24/7 for all inquiries.
- Multiple contact methods including email, phone, and live chat support.
- Quick response times to ensure your questions are addressed promptly.
At Bodega, we value your feedback and strive to improve our services continuously. Whether you have a suggestion, a question, or need assistance, we encourage you to get in touch. Our team is always ready to help you navigate through any issues or provide the information you need. Thank you for choosing us, and we appreciate your trust in our services!
We appreciate your interest in Bodega. Please fill out the contact form, and we will get back to you as soon as possible. Your feedback is invaluable to us, and we are eager to assist you in any way we can.